General Questions
What is the philosophy of TLC?
TLC Childcare Center strives to provide a quality Early Childhood Education Program filled with carefully chosen staff members, filled with love and compassion for children. We believe that children are our most important resource and that their early childhood experiences are crucial in the development of their future. Each staff member strives to offer an environment that is high in quality and stimulates the child’s senses and where warmth and friendship are abundant, to meet the needs of the total development of the child. The program we pursue is geared toward helping the child develop habits of observation, questioning and listening while building a positive self-esteem. Our staff members are partners with our parents working together to meet both the needs of the children and their families.
TLC Childcare Center succeeds by delivering outstanding performance and customer service.
TLC Childcare Center succeeds by delivering outstanding performance and customer service.
What are the behavioral guidelines?
Redirection, Quite time
What are the goals for each child?
ENROLLMENT, TUITION & ABSENTEE QUESTIONS
How do I enroll my child?
TLC recommends setting up a tour and calling/ emailing our current families to assure we fit your families needs. Once you are ready to enroll you will need to fill out an enrollment form along with a months deposit to secure your childcare. This deposit is applied to your last month at the center.
how much is tuition and how do we pay?
Tuition depends on your child's age. Families pay tuition on our Procare system.
is there a discount for multiple children?
The older sibling will receive 20% off of their portion of the tuition.
Is there a vacation policy?
Families are allowed one week vacation a year, after attending TLC for six months. Vacations must be Monday-Friday of the same week. Vacations can not be applied to a families last month at the center.
Is there an absentee policy?
No tuition credit is given for absences. Full tuition is due regardless of how many days the child is at the center during any given week. (Holidays, illnesses, vacations other than the one week per year, etc..)
how do i withdraw from the childcare center?
TLC requires written or email (margaretcaloretlc@gmail.com) notice one month prior to a child's departure from the center. This notice must be received on the first day of the month. Should you give notice after that date, the notice will be post-dated to the following month. The last month's tuition will be taken out of the deposit. Any family withdrawing a child without proper notice will be subject to the loss of deposit.
how do you handle holiday time off?
Full tuition is due for all TLC Holidays
daily procedure questions
What are the pick-up regulations?
We have an open door policy, parents are able to pick up at anytime.
What do i need to provide vs what is provided by tlc?
Things your INFANT will need:
Things your TODDLER/PRESCHOOLER will need:
**All children must have a physical within a year, and up to date on Immunizations before enrollment**
- Application
- Enrollment packet and enrolled in ProCare
- Bottles for the day. Pre-made with water only, teachers will add the formula that you provide (label with name).Bottles are served at room temperature. Please label bottles. Infants are fed at least every 3 hours.
- Any food your infant will need for the day. You can communicate your child’s eating schedule to the teacher when you come in.
- A pack and play size, fitted sheet. Tender Loving Care does suggest all families to use a brand called Garanimals. You can find this brand on Amazon or at Walmart.
- 2 sleep sacks: Blankets, and small “Lovey” blankets are not permitted per state regulations
- Diapers and wipes for the week
- Sunblock (6 months and older)
- 3 changes of clothes
- Bibs
- Tooth brush (if you don’t want your child brushing their teeth at school you must sign a waiver, applies to infants that are eating meals)
Things your TODDLER/PRESCHOOLER will need:
- Application
- Enrollment packet and enrolled in ProCare
- 3 Sippy cups with Milk/Water Tender Loving Care refills water cups
- Snacks and Lunch: We provide lunch at $3.25 per day, and dry snacks at no charge, but you are more than welcome to bring your own. Please be aware that we are a PEANUT FREE school.
- A fitted crib sheet
- Diapers and wipes if not potty trained
- Sunblock
- A change of clothes, that are seasonally appropriate
- Tooth brush (if you don’t want your child brushing their teeth at school you must sign a waiver)
**All children must have a physical within a year, and up to date on Immunizations before enrollment**
do you offer a lunch and/or snack program?
All dry snacks are included in tuition (goldfish, crackers, animal crackers, cheerios, cheez its, pretzels. graham crackers and raisins). Lunch can be purchased for an additional monthly cost. One day a month $14.10, two day a month $28.20, three day a month $42.25, four day a month $56.35, five day a month $70.50.
what activities do you offer for my child?
TLC offers a learning curriculum daily. Staff members engage the children in yoga, cooking, and basketball weekly. We have the music man and happy feet join the center weekly. These activities are based on the age group.
do you offer any special activities outside of normal business hours?
TLC offers seasonal family gatherings.
Does my child get to spend time outdoors?
We love outdoor time! Most classrooms will go outside twice a day.
What is the policy regarding school closings / weather delays?
We normally close when there is a snow emergency. We will always email/ post on Facebook and let all families know.
health & security questions
what is the health care / wellness policy?
- Children sent home from the center must stay home the next day.
- A temperature: A child with a temperature of over 101 degrees must stay home fever free (without the aid of fever reducers) for 24 hours. A child will be sent home, with a fever over 101.
- Strep throat: A child must be on antibiotics for 24 hours before returning to the center.
- Diarrhea or vomiting: A child with these symptoms must stay home until normal activity level is back and diarrhea and vomiting have stopped. A child will be sent home from the center after he/she vomits once or has two uncontained diarrheas.
- Pin worms, ring worms, head lice, scabies: Children can return to the center after one treatment, in no less than a 24 hour period.
- Ear or eye infections: A child can return to the center after being on antibiotics for 24 hours. A child on medication and running a fever cannot stay in school and will be sent home.
- Impetigo, conjunctivitis, scarlet fever, hand foot mouth, chicken pox: A child with these illnesses may return to the center with a doctor’s note.
will you give my child medication?
Administration of Medication will administer non-prescription medicine; however, parental instruction and a note from a pediatrician is required. TLC will administer prescription medication with parental instruction if the name of the child is on the bottle. Must be the prescription label on medication.
What is your allergy policy?
All children with allergies must have an individual health care plan from their doctor. All medication listed on plan, parents must supply and leave at the center at all times.
what do you do in the case of a health related emergency?
If we had an emergency the child or staff member would be transported to the nearest hospital.
is the staff CPR Certified? Is staff Background checked
All staff are First Aid/ CPR trained. All staff are required to have a Massachusetts Criminal Offense Record Information (CORI) check, a Department of Children and Families (DCF) check, Sexual Offender Record Information (SORI) check and a State/ National Fingerprint- based Criminal information (fingerprint) check are performed on all staff members.
What security plans are in place?
Our doors have a code that needs to be punched in for anyone to access the building. Our cameras need a username and password to see the classrooms.
"I have two daughters at TLC; a preschooler and an infant. It used to be a struggle getting my older daughter out the door, but she loves going to school. The teachers and staff couldn’t be nicer and both of my children have grown developmentally after being there for three months. My infant even brings home artwork. Anyone needing infant care, preschool or anything in between should look into TLC."